About Us

Privacy Policy

Healix Scrubs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Healix Scrubs is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

Contact details: name, address, billing address, shipping address, phone number, and email.
Financial information: payment card details, account numbers, payment confirmation, etc.
Account information: username, password, preferences, settings.
Transaction information: viewed, carted, wishlisted, purchased, returned, exchanged, or canceled items.
Communications: information you include when contacting support.
Device information: device, browser, IP address, identifiers.
Usage information: how and when you interact with the Services.

Personal Information Sources

Directly from you.
Automatically through the Services (cookies, device data).
From our service providers.
From partners or third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve Services: payments, orders, shipping, preferences, recommendations.
Marketing and Advertising: promotional communications, online ads, personalization.
Security and Fraud Prevention: authentication, fraud detection, safety.
Communicating with You: customer support, business relationship.
Legal Reasons: compliance with law, litigation, enforcement.

How We Disclose Personal Information

With Shopify, vendors, and service providers (IT, payments, shipping).
With business and marketing partners for advertising.
When directed or consented by you.
With affiliates or within our corporate group.
In connection with business transactions or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may process your data globally. Learn more at Shopify Consumer Privacy Policy.

Third Party Websites and Links

Links to third-party sites may be provided. We are not responsible for their privacy or security. Review their policies before sharing your information.

Children's Data

The Services are not intended for children. We do not knowingly collect information of individuals under 16 years old. If a child’s data was shared, parents/guardians can request deletion.

Security and Retention of Your Information

We implement security measures, but cannot guarantee perfect security. Retention depends on account needs, legal compliance, disputes, and contracts.

Your Rights and Choices

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt Out of Sale/Sharing for Targeted Advertising
Managing Communication Preferences

Exercise your rights via Shopify Privacy Portal or by contacting us. We may require identity verification.

Complaints

If you have complaints, contact us. Depending on your location, you may appeal decisions or lodge a complaint with your local authority.

International Transfers

We may transfer, store, and process your personal information outside your country, using recognized transfer mechanisms like Standard Contractual Clauses.